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Computerized Solutions 
and Support
 Hawaii.

You’re a small business. You’re lean, mean and
computerized. Then one day something happens and your computer system CRASHES. Everything STOPS….      

Wouldn’t it be nice to have a professional computer support team on your staff?
Well you can, with CSS Hawaii.

1. We are a local company that has over 30 years of experience  helping local businesses. 

2. Our focus is on businesses and their computer systems, meeting their needs, solving 
     their issues, and helping them realize their goals. 

3. Our aim is to help you be as self-sufficient as possible, but  be there if you need us. 

4. CSS Hawaii is a one-stop-shop for all your IT needs.  .

Trust the professional
We have been helping and supporting businesses in Hawaii since the 1980's.
Some of our clients have been with us since the 90's.

We are a full-service and support organization.

  • Design of systems for businesses
  • Installation of Systems for Businesses
  • Local IT and Help Desk Support (Hawaii)
  • Wiring and Wireless (networking)
  • Camera Surveillance
  • Voice over IP Phone Systems
  • Computer, printer, scanners, and other hardware installation
  • Software Installation and setup
  • Microsoft Office (We are Microsoft Partners)
  • Accounting Systems (We have Quickbooks Pro advisors available, who have real life experience)
  • Point of Sale system from single to multiple terminals and locations (Quickbooks POS)
  • AntiVirus, Malware, Scareware systems with optional monitoring
  • Continuing Maintenance and support.

K.I.S.S.

Keep it Simple and Stable!  Your business depends on a stable usable system.  If a system in not stable, you loose time and money.  Get to fancy and it becomes to difficult to use, again loosing time and Money

We are here to help you!

It does not matter if you already have a system, have a system you want to expand or make more efficent, or need to set one up.  We have the experience and knowledge to work with you in getting it done and offer continued support as a help desk or a full on IT department

Technology you can count on

Our job is to make you more efficient using the latest technology as a tool to accomplish that.  Computers are the base platform to use to do this with the proper software to make your life easier.  

Without the proper balance of Computer hardware and software plus training and support, it can turn into a nightmare quickly.  

Ideas into brilliant solutions

You have an idea of how your business should run.  Now we need to work with you to implement that and offer continuing local support. 

Hawaii is Geographically (Location) and Chronologically (Time Zone) challenged for local businesses.  
Noon in Hawaii is anywhere from 2 to 3 hours from the west coast and 5 to 6 from the east coast.  And if you are relying on mainland support, it is challenging at the least.  

Once you get to them, you are often put on hold and can wait hours.  Weekends and Holidays? Forget it.  
Your business can suffer serious consequences.  Or you get a support company that is off shore, with not only bad connections, but they also just read from a script and do not have any idea about your particular company or business.  
Can you afford the down time?
We are in Hawaii !!

Offering best the in technology for your needs

The Best technology does not mean the latest and fastest computer.  The best technology for your company is like a four legged stool.

  1. It means Hardware best suited for you business.
  2. Software that accompishes your day to day tasks, supporting you in your business needs.
  3. Having proper training and procedures on how to best use it in your company. 
  4. Support in keeping it running effecently and reliably.

Ideas into brilliant solutions

Computer systems are very versatile.  However, many people fail to realize that a person designed them with specific purposes in mind.  

The computer system (hardware) is commonplace in today's world, along with things like Microsoft Office. 

Accounting / bookkeeping software, CNC, and other specialized software, are a tottally different story.

Someone somewhere designed the software to accomplish specific tasks as they felt it should be done.  

Think of it like ordering food at a restaurant.  Office software like Word Processing, Spreadsheets, etc., is like eating at a Buffet.  You can pick and choose your menu, and most people do not use the vast majority of the power of each application.

Go to an industry-specific application like Point of Sale, Bookkeeping, or even design software, and it is like ordering a meal.  You can make minor adjustments (Maybe), but it is done how the chef feels it should be, and you have to make adjustments for that. It is the same with industry-specific software.  You can make some minor adjustments within the parameters the author of the software allows you, otherwise you have to make adjustments in your procdeures. 

Navigating this maze of information to get the best fit for you is not easy.  We team up with you to find it, help you implement it, help you learn it, and continue to support you with it.  

Always in time for tech

We offer many forms of support

Help you learn and train your staff in the use of the system.
Create a consistant training procedure for your company to follow so everyone is on the same "Page".

Remote Support.

WIth your permission, we can login remotely. (We use TeamViewer).

This gives you faster response time and if there is a problem 90 % of the time we can solve it this way.

If you are having an issue in using the system, we can work with you in tandem this way again to solve the issue.

OnSite Support

If we are not able to help you remotely, we can dispatch the appropriate person to go on site and work with you to solve the issue.

We work with you around your schedule, our objective is to minimize your downtime as much as possible.  We need you to be successful in your business in order for us to be successful in ours.  So it is imperative to minimize the disruption of repairs and problems for you.

"An Ounce of Prevention is more valuable than a pound of cure!!"

You may not realize it, but your computer and your car have something in common: 
they both need regular maintenance. No, you don't need to change your computer's oil. But you should be updating your software, keeping your antivirus subscription up to date, checking for spyware, and cleaning and dusting it. Read on to learn what you can do to help improve your computer's speed, reliability, longevity, and security.      

Getting started

Here are some basics maintenance tasks you can do today to start improving your computer's security. Be sure you make this part of your ongoing maintenance as well.   

· Many software companies will send you an e-mail whenever a software update is available. This is important for your operating system (e.g., Microsoft), your antivirus program, and your firewall.  

· Register your software. If you still have registration forms for existing software, send them in. And be sure to register new software in the future. This is how software manufacturer knows to alert you when new updates are available. 

· Install software updates immediately. When you get an update notice, download the update immediately and install it. (Remember, downloading and installing are two separate tasks.) 

· Make sure you have a surge protector with EMI and RE protection, not just a standard plug bar.  Also, make sure it is not too old.  They can deteriorate.  Even better, have a good battery backup. · An ounce of prevention will allow you to sleep at night

 A few simple steps will help you keep your files safe and clean.

  1. Update your software
  2. Update all drivers for your computer, including BIOS.
  3. The same goes for your router and other network devices.
  4. Backup your files, Take one backup on a regular schedule off-site.
  5. Use antivirus software and keep it updated
  6. Scan for Malware, Spyware, Trojans, and scareware
  7. Verify what power source you have the computer plugged into,
  8. Change your passwords on a regular basis
  9. Keep records of all configuration, settings and etc.

Developing ongoing maintenance practices

Now that you've done some groundwork, it's time to start moving into longer-term maintenance tasks. These are all tasks that you should do today (or as soon as possible) to get started. But for best results, make these a part of a regular maintenance schedule. We recommend setting aside time each month, at least preferably weekly, to help keep your computer secure.    

  • Back up your files: Backing up your files means creating a copy of your computer files that you can use when the originals are lost. (Accidents can happen.) To learn more, read our tips for backing up information. If you want a nervous breakdown, calculate all the man-hours you have put into entering data in the system.  Now calculate that into salary hours. Usually, we can recover data from a crashed system, but not all the time.  Are you willing to take that chance?  Not to mention rebuilding and re-entering data, there is a possibility of significant discrepancies.
  • Scan your files with up-to-date antivirus software. Use your antivirus scan tool regularly to search for potential computer viruses and worms. Also, check your antivirus program's user manual to see if you can schedule an automatic scan of your computer. To learn more, read our tips for reducing your virus risk